Typical turnaround time is 10-14 business days (after design approval, if applicable).
Do you offer free shipping?
Offers will vary, check the front banner on our homepage for details. (Note Free shipping methods may vary between USPS and FedEx Ground).
Will I receive tracking information for my shipment?
Yes, tracking information will be provided once your order ships via email.
Customization
Can I use my own design?
Yes! You can upload your design during the order process by clicking the CUSTOMIZE button. We will review it for compatibility.
Products
What types of items can be embroidered?
We can embroider apparel such as shirts, jackets, hats, and bags. If you have a specific item in mind, Contact Us for confirmation.
Do you offer other customization methods?
Yes, in addition to embroidery, we offer screen printing and heat transfers. Contact Us for a custom quote on these types of decorations.
Can I supply my own items for embroidery?
We accept 'provided goods' from local residents, as long as the items are brand new with tags. All items must be reviewed and approved for embroidery. Please Contact Us for pricing and further details.